Archive for January, 2009

Calling All VMware Users

Tuesday, January 20th, 2009

In about three weeks we’ll be issuing a beta that includes new event monitors for monitoring and recording key metrics for VMware Server, VMware ESXi and VMware ESX.   We’re looking for feedback on the initial release.  If you’re a VMware user and you would like to participate in the beta testing, drop us a note at support@tembria.com.  We only have a limited number of spaces available but we’ll do our best to accommodate everyone.

Posted by David

Tip: SSL Certificate Monitoring

Friday, January 9th, 2009

Here’s a feature that’s sometimes overlooked in Tembria Server Monitor but that provides excellent value:  SSL Certificate Monitoring.

Our SSL Certificate event monitor is found in the Internet Protocol section of the event monitor list and its job is to check your secure web sites and warn if their certificates are missing, invalid or about to expire.

If you’re using SSL certificates in your organization it is important to make sure they don’t expire unexpectedly.  If the certificates are protecting sites that your customers are visiting then it’s not just important, it is absolutely necessary.  An expired certificate starts to generate warnings in the web browsers that visit the site and of course this leads to all kinds of confusion and distrust by visitors.

The problem is that certificates can have fairly long lifetimes (usually one year or longer) and, for one reason or another, the person who purchased the certificate often isn’t around anymore when it’s about to expire.  E-mails from the certificate issuer go unnoticed and the first time IT hears about it is when users start to complain.

And then the fun begins:  The issuer says they’ll be happy to renew the certificate but…  first they need more information.  You get the information to them and they say thanks… but they need more time.  We’ve seen scenarios where it has taken a week or longer to resolve the situation and all the time the complaints are escalating up the corporate ladder.

Using our event monitor you can be notified days, weeks or months in advance of the expiration date.  And using our ability to monitor multiple servers with one set of settings, it’s dirt simple to check multiple certificates at multiple different sites either internally or externally.

There are services that charge big monthly fees $$$ for this type of monitoring but it’s built right in and available in every version of Tembria Server Monitor.

Posted by Don