Tembria Server Monitor
Questions?
1-866-552-0049
sales@tembria.com
support@tembria.com
Tembria Server Monitor Menu
= Introduction and Overview
= Screenshots and Videos
= Dashboards
= Event Monitors
= Notifications
= System Requirements
= Download Now

Step-by-Step Evaluation
= Installation
= Adding Network Devices
= Adding Event Monitors
= Sending Notifications
= Viewing Dashboards
= Viewing Reports
= Advanced Topics

Resources
= Pricing and How to Order
= Scenarios
= FAQs
= Version History
Tembria Server Monitor - Version History
Version 5.1.3 - May 15th 2008
-Fixed a problem where event that generate very long messages might not be wrapped properly.
-Fixed a problem where the Notification Profile Usage report showed multiple repeated tables.
-Fixed a problem where the SQL Server event monitor generated graph data points that were too large for transaction log sizes.
-Fixed a problem where the CPU, System Uptime and Process event monitors would report "Access Denied" when using domain crendentials.
-Fixed a problem that could cause advanced content checks in the HTTP event monitor to fail.
-Fixed a problem where the HTTP event monitor could use the wrong device name when monitoring multiple devices.
-Fixed a problem where the device probe for disks could report "Access Denied" when using domain credentials.

Version 5.1.2 - April 11th 2008
-Improved the ability of the Performance Counter event monitor to connect to machines using remote authentication.
-Fixed a problem where the Logon Security event monitor could report a logon event as coming from multiple machines when it only originated from one.
-Fixed a problem where turning off the option to monitor during specific hours of the day did not work as expected.
-Fixed a problem that caused the Bandwidth event monitor to report an "unsupported operation" error.
-Fixed a problem with the SQL Server event monitor option to warn based on the number of records returned.
-Fixed a user interface problem in the Process event monitor that made it difficult to clear the name of a process being monitored.
-The Logon Security event monitor now requires that at least one monitoring condition be checked.
-Fixed a problem where the Windows Event Log monitor could encounter an unexpected condition and fail to complete its run.
-Fixed a problem where after removing a device it might still be listed in the event monitors that were checking it.

Version 5.1.1 - March 24th 2008
-Fixed a problem were event monitor device selections were not correctly migrated from previous versions.
-Fixed a problem that prevented access to the reports section.
-Fixed an issue with the device chooser when switching between selection modes.

Version 5.1.0 - March 17th 2008
-The device chooser now lets you assign an event monitor to a device group.
-The device chooser also now lets you assign an event monitor to all devices that have specified tags.
-Internal improvements in the Windows event log monitor lead to a big boost in performance.
-A new option in the settings section lets you subscribe to Tembria Server Monitor events using RSS.
-The directory event monitor now includes options to scan subfolder and filter by file name extension.
-The HTTP event monitor now allows you to specify how long it will wait for a connection and, after the connection is established, how long it will wait to receive the page data.
-After logging in your browser is now redirected to the page you originally tried to access. Previously the browser was alwasy redirected to the welcome page.
-Two new e-mail template tokens were added. You can now use %%devicetags%% and %%eventmonitortags%% to include a list of all the tags for the monitor/device that generated the notification.
-The items in the Settings and Preferences section of the tree now have distinctive icons.
-A new option in the import/export section allows you to export your configuration without including the event history.
-Fixed a problem where the pause options in notifications profiles did not work.
-Tightened restrictions on the characters allows in device names and event monitor restrictions to avoid problems with some browsers.
-Fixed a problem where using quotes in external program notification option caused a UI issue.
-In several places users with restricted permissions were able to see but not use options that were outside of they role. This has been corrected.
-Some terminology was changed in the login and security roles. "Administrators" are now called "Managers" and "Super Administrators" are now called just "Administrators".
-Fixed a problem where scroll bars might not appear in the device chooser dialog box.
-Fixed a problem that affected the device chooser when used from Firefox.
-Fixed a problem where the option remove and rename groups in the device list drop down did not work as expected.
-Fixed a problem state change notifications might be generated in correctly when multiple devices were selected and events occured in a particular order.
-Updated the SQL Server event monitor to work around a crashing bug in the latest version of Microsoft's ADO library.
-The process event monitor now removes leading and trailing spaces in process names in case they are added by accident.
-When an event monitor is paused it is now grayed out in the light panel dashboard.
-Fixed a problem where the voice notification option was looking for sound files in the wrong folder.
-Fixed a problem in the light panel summary that could cause the state count summary to show the wrong value.
-Windows event log monitor now offers more display space for the filtering fields.
-Various internal optimizations make for increased performance especially when 500 or more devices have been added.
-Fixed a problem where the file event monitor would try to check a file's last modified date even if it was missing.

Version 5.0.5 - Nov 9th 2007
-New event monitor dependencies let you define which event monitors depend on which others.
-New option in the File event monitor to display some or all of the contents of the file being monitored.
-The Ping event monitor now shows more details about each ping when the option to perform multiple pings is selected.
-New dashboard element lets you display the contents of any other web page in the Tembria dashboard.
-New option in the SQL Server event monitor to show the details above each transaction log that is checked.
-Fixed a problem where the cell in the light panel dashboard element did not scale when larger font sizes were selected.
-Fixed a problem where ampersand characters and some other characters should not have been allowed in item names.
-Fixed a problem in the Windows Event Log monitor which could cause an unexpected condition when events with many strings were encountered.

Version 5.0.4 - Oct 9th 2007
-New option in settings and preferences allows your preferred date and time format to be selected.
-New "Last Status" tab for event monitors provides a per-device summary of the last event monitor run.
-New support for Powershell scripting in event monitor notification actions.
-New PowerShell event monitor lets you write custom monitoring actions using Windows PowerShell scripts.
-New Linux/SSH Availability event monitor ensures that remote machines can be accessed using SSH.
-New Linux/SSH File System event monitor checks file systems on remote machines and warns if they are reaching capacity.
-The event monitor list dialog box was reformatted to make better use of display area and show more information about each event monitor type.
-Sensatronics event monitor re-added with support for EM1, E4 and E16 models plus the ability to monitor multiple devices with one event monitor.
-Fixed a problem where event monitor groups could not be renamed if one of their parent groups had a space in its name.
-The file event monitor now checks for a file's existence without trying to open the file.
-When there are more than 1000 device/monitor combinations, the light panel dashboard element displays lets you choose the combinations to display instead of automatically showing all of them.
-Fixed a problem where the tips were missing for distribution list configuration.
-Fixed a problem in the HTTP sequence event monitor where the last warning option was mislabeled.
-Fixed a problem where on Firefox notification profiles that have spaces in their names could not be edited and saved.
-Fixed a problem where certain characters in a notification profile name could make it impossible to save further changes to the profile after it was created.
-A new option in the registry event monitor allows it skip devices that could not be contacted.
-The directory event monitor now provides an example of the path specification when you create a new event monitor.
-Fixed a problem where the login security mode could be reset to the default when the monitoring service is restarted.
-A problem was corrected in the HTTP Sequence event monitor where the option to warn about the HTTP status code was always set to on when the event monitor settings were viewed.
-Fixed a problem that could cause the Telnet event monitor to hand if a socket disconnection occurred at a very specific point in the monitoring action.
-Fixed a problem where the disks section of the device probe would sometimes fails to round the percentages displayed.
-Fixed a problem where the Windows Event Log monitor would display one less event log record than the selected setting.
-Fixed a problem in the Windows Event Log monitor where monitoring actions could fail if the monitor was originally set to monitor some machines and then more machines were added later.
-Formatting of message and status bars in the user interface were improved for Firefox users.

Version 5.0.3 - Aug 29th 2007
-New option login automatically to dashboards by adding &username=aaa&password=bbb to the dashboard URL.
-File event monitor now tests for a file's existence without having to open it.
-Fixed a problem with renaming a device or event monitor group when one of its parent groups has a space in its name.
-Fixed a problem with Active Notification replies that occurred if the sender's e-mail display name had a bracker or a comma in it.
-Fixed a problem with state change notifications that could cause extra success notifications when the fail count was greater than one.
-Fixed a problem where the default light panel settings did not match those that were displayed the settings were first displayed.
-Fixed a problem where Active Notifications did not work with Blackberries another e-mail clients that use base 64 encoding.
-Fixed a problem where the check for a new version of Tembria Server Monitor occurred in the wrong place and too often.

Version 5.0.2 - Aug 7th 2007
-New notification profiles allow event monitors to share a set of notification settings.
-New token %%ipaddress%% supported in e-mail notification templates.
-New ability to customize graph display colors and other settings throught the config.ini file.
-New option in login and security settings to control the session time after sessions are timed out.
-New option to pause all event monitors after importing a configuration file.
-New device chooser and event monitor chooser for the light panel dashboard element.
-New option in all SNMP event monitors to support non-standard SNMP ports.
-New ability for the scripting event monitors to accept credentials, simplifying the development of many types of scripts.
-The option to not warn if pings to a device fail now accepts device display names.
-Fixed a problem where the option to notify on state change didn't work with the option to warn after X number of failures.
-Fixed a problem where reports incorrectly collected errors if the option to not warn if pings to a device fail was triggered.
-Fixed a problem where event monitor titles appear in red after they are first added but before the first run has completed.
-When upgrading, setup now offers an option to preserve existing template files.
-Fixed a problem where the wrong message appeared on the login screen if the license file is invalid.
-The device finder now displays messages about device name or display name conflicts.
-Fixed a problem where import files with .dat and .xml files were listed but only .dat files could be imported.
-Fixed a problem where graph data files were left behind when an event monitor was removed.
-Import and export files now support a wider range of characters in their file names.
-The SMTP and SMTP/POP Loop event monitors no longer require a username and password.
-Fixed a problem where the SNMP Process event monitor only warned about the first item found in the list of missing processes.
-Added missing settings in the voice notification section to control the definition of business hours and off hours.
-Fixed a problem in the device chooser where applying a filter caused the names shown to be converted to lowercase.
-Fixed a problem where the option to "not warn if pings fail to this machine" pinged the device too many times if multiple notification types were selected.
-Fixed a problem in the HTTP event monitor where the option to warn about status codes was always turned off when the settings were displayed.
-Fixed a problem where the LDAP event monitor settings page could not be displayed.
-Fixed a problem where spaces in e-mail addresses specification were being removed and thereby affected the ability to specify priority levels.
-E-mail address priority tags are now case-insensitive.
-Fixed a problem where error messages indicating HTML formatted e-mail messages couldn't be sent were incorrectly formatted.
-E-mail notification failure messages are now tagged to the event monitor that generated them.
-Fixed a problem where the Device Probe tab was missing on the device event monitors pages.
-Made various background colors consistent amongst all sections.
-Fixed several problems in the user interface for the SMTP/POP3 loop event monitor.
-Fixed several user interfaces issues with the option to rename dashboards.
-Fixed a problem in the Windows Event Log event monitor where the opttion to display the first X events could not be disabled.
-Fixed a problem where the disks option in the device probe showed the percentage available instead of the percentage full.
-Fixed a problem in the Windows Event Log monitor where whitespace characters in the list of events filter caused events to be missed.
-Fixed a problem where right-click menus in the tree occasionally appeared offset when the page is scrolled.
-Fixed a problem where the SNMP event monitors left behind temporary files when an SNMP operation failed.
-Fixed a problem in the LDAP event monitor where in Windows 2000 the wrong message appeared if a connection failed.
-Fixed several UI problems with the Run Script notification option.
-Fixed a problem where maximized dashboard elements were sometimes not correctly migrated form v4.x.

version 5.0.1 - July 11th 2007
-New Device Probe tab for network devices allows for the inspection of services and disks.
-Newly created dashboards now show tips on how to start designing them.
-SQL graph data export settings can now be changed on the fly without requiring to restart the monitoring service.
-The "welcome" page now runs a series of checks to test for common configuration issues and provides help to resolve them.
-The build number of the installed version is now displayed in the footer text.
-A problem affecting upgrades from v4.x was corrected. The problem appeared when new event monitors were added to an installation and certain internal counters conflicted.
-A problem affecting authentication with the SQL graph data export option was corrected.
-In previous versions, the config.ini file had to be modified after copying import files to the Exports folder. Now they can be simply dropped in the folder and they will be detected.
-A problem was fixed where the dashboard graph element settings dialog displayed debug information.
-A problem was corrected where an error message would be displayed in the event monitor settings if some but not all of the event monitor's devices were paused.
-The device finder was redesigned and several reported issues with it were corrected.
-A duplicate sound file was being installed by the setup program.
-The logging section of the notifications preferences now has a white background like the other sections.
-Several typographical errors were corrected.

version 5.0.0 - June 27th 2007
-Version 5.0 has been released and our thanks go out to everyone who pariticipated in the beta program!

version 5.0 beta 3 - May 31st 2007
-Beta 3 of Tembria Server Monitor has been released.
-More right-click menu options have been added
-New Active Notifications let you reply to e-mail notifications and control monitoring
-More settings and preferences dialogs have been added.
-New Authentication Profiles let you assign alias for monitoring accounts.
-Send mail to support@tembria.com to join the beta program.

version 5.0 beta 2 - May 10th 2007
-Beta 2 of Tembria Server Monitor has been released.
-New security models allow you to set permissions for Tembria users.
-Dashboards can be displayed full screen by right-clicking on them.
-New device finder makes it easier to select network devices for monitoring.
-New import/export option is available in the Tools section.
-E-mail distribution lists are now available again.
-Title indicators for event monitor status are now more prominent.
-Send mail to support@tembria.com to join the beta program.

version 5.0 beta 1 - April 17th 2007
-Beta 1 of Tembria Server Monitor has been released.
-Send mail to support@tembria.com to join the beta program.

version 4.3.3 - December 18th 2006
-Added new options to control the priority level of e-mail notifications.
-Corrected a problem where invalid graph data could be displayed after an event monitor collected more than 2000 data points.
-Corrected a problem where graph data may not appear for a device that has been removed and readded with the same name but different case (e.g ServerName vs. servername).
-Corrected a problem where the Performance Counter event monitor used the wrong credentials when browsing for counters.
-Corrected a problem where the notification summary in the Summary reports showed incorrect values for notification counts.

version 4.3.2 - September 25th 2006
-New option in preferences to protect access by console software with a password.
-New option in Windows Event Log monitor to always generate success notifications.
-Event monitor selections in the graph dashboard element settings are now sorted.
-Fixed a problem where the preference dialog may prompt for a server name even if graph data export option is disabled.
-Fixed a problem where duplicate event monitor names in the same folder would show only one event monitor in the tree.
-Fixed a problem where double-clicking on a device to view its properties in a popup window could cause and access violation.
-Fixed a problem where the System Uptime event monitor would warn on a failed connection even when the option to not warn was selected.
-Fixed a problem where dashboard elements could be repositioned partly off screen if modified while in maximized mode and then restored.
-Fixed a problem where dropdown selections in the graph dashboard element were too small when viewed on Windows 2000.
-Fixed a formatting problem where uptime values display when a graph is in table mode were missing spaces between values.
-Fixed a problem where the list of dashboards may not be refreshed for a few seconds after the console is started.
-The taskbar icon for the minimized console used to animate when there were unviewed events. It now only animates when there are items in an error state and with unviewed events..

version 4.3.1 - June 27th 2006
-A new command line switch "/f" will display the default dashboard fullscreen when the console starts.
-A new Multi-Site Heartbeat event monitors watches for heartbeat events from remote sites (Multi-Site Edition only)
-The scripting event monitors can now use the tokens %%defaultusername%% and %%defaultpassword%% to inherit the credentials.
-Event history dashboard elements (recent and unviewed) now have right-click menus for marking items as viewed and other operations.
-Corrected a timing problem where in rare cases certain licensing properties may not be loaded during a restart of the monitoring service.
-Fixed a problem where locking/unlocking a dashboard would not take effect until a dashboard refresh was performed.
-Fixed a display problem in the Process Event monitor that could cause incorrect display in the settings window for some properties.

version 4.3 - June 6th 2006
-Many changes under the hood that have increased console performance when a very large number of devices and event monitors have been added.
-New highlighting uses bold for unviewed events and red for items in an error state.
-Light panel dashboard element now uses dark green for items in a success state with unviewed events, instead of dark red.
-The Windows event log notification option now allows you to set the category and event ids to be written.
-When a device is selected its event history is shown instead of its general properties. Its general properties are still available as a subnode of the device.
-New "Views" nodes for device and event monitors provide quick and easy filtered views of status.
-Dashboards can now be displayed full screen by pressing F11.
-Lists now act more list standard Windows explorer items. The include subfolder and the ".." item to go up a level.
-When a notification script encounters an error, it is now trapped and recorded in the event history.
-Fixed a problem where the SNMP bandwidth event monitor could produce no output when run with some SNMP devices.
-Fixed a problem where Ctrl+A didn't work in the network device list.
-Fixed a problem where removing a device or group could cause event monitors associated with no devices to be removed as well.
-Fixed a problem where the autogenerated description for cloned event monitors may not be correctly generated.
-Ambiguous Control Panel date formats (eg. 06/04/03) are now sorted correctly regardless of control panel settings.
-A problem was corrected where graphs for devices with assigned display names could not be selected.
-A problem was corrected where it could take few seconds for light panel status to be updated after events were marked as viewed.
-A problem was corrected where light panel font selection did not work if when devices were selected to be displayed across the top.
-Fixed a problem where copy to clipboard and send by e-mail buttons did not work in the event monitor summary.
-Fixed a problem where you could not set a device display name to the same name but with a different case (e.g. device -> Device).
-Fixed a sizing issue when moving a dashboard element that is collapsed.

version 4.2.2 - March 15th 2006
-Corrected a problem where moving dashboard elements caused excessive refreshes.
-Corrected a problem where the font settings for the light panel dashboard were ignored if the option to show devices across the top was selected.
-Corrected a problem in the licensed version where after upgrading a system that ran an evaluation version far in the last, some event monitors would not run.

version 4.2.1 - March 10th 2006
-Removed debugging text that was accidentally left in the HTML e-mail notification template.
-Corrected a bug in the setup program that affected console-only installations.
-Improved the message displayed for certain SNMP error conditions.

version 4.2 - March 7th 2006
-New administration history lists all configuration changes that are made.
-New option in HTTP event monitor to warn if a monitored page has been changed.
-New option in HTTP event monitor to perform advance content checks using scripting.
-New option in HTTP event monitor to save the downloaded content to disk.
-New network device property shows which event monitors are associated with the device.
-New option to right-click on a device group and add an event monitor, associating it with all devices in the group.
-The event history lists now show the event monitor description instead of its general type.
-Paused devices now appear in gray in the network device list and a new column shows the paused/unpaused status.
-New options for settings the font name and type for the light panel dashboard.
-Improved authentication performance for the registry event monitor.
-Improved performance of the FTP event monitor.
-New option in the Shared Folders event monitor to list all of the shares found.
-Corrected problem in the SQL Server event monitor where NULL column values could cause the event monitor to fail.
-Corrected problem where the selected network device dashboard element would lose its content if it was in the dashboard selected at start up.
-Corrected problem in the HTTP event monitor where the option to ignore invalid certificate authorities for HTTPS requests was not working.
-Corrected problem that caused an access violation if you closed the console software immediately after opening it and a dashboard load was in progress.
-Corrected problem where double-clicking on a event monitor in the tree could on rare cases cause an access violation after the event monitor dialog was closed.
-Modernized the look of the dashboard element title bar tools.
-New icons on the event monitor summary replace the former buttons and add new options.
-New icons on the event log preview replace the former buttons and add new options.
-New configuration options for the monitoring service to control where the console software can connect from and using which protocols.
-The SNMP Bandwidth event monitor now appends the interface index to the interface description.

version 4.1.3 - February 28th 2006
-Corrected a problem in event monitor scheduling where the "Run between" option could cause event monitors to run off by one hour under certain circumstances.

version 4.1.2 - January 25th 2006
-Corrected a problem that occured when the "state change only" option for notifications was used in conjunction with the option to try again right away on failure.
-Corrected a problem with the System Uptime event monitor that could cause an 'invalid parameter' error on some systems.
-Corrected a problem that caused the Light Panel dashboard element to use excessive memory.

version 4.1.1 - January 4th 2006
-New ability to customize e-mail notifications by including network device and event monitor custom attributes.
-New ability to customize e-mail notifications by including the Type field for the device that generated the notification.
-New option in the File menu to check to see if there is a more recent version of Tembria Server Monitor available.
-New option in general preferences to check for new versions when the console software starts.
-New option to set a dashboard as the default start up item instead of the welcome screen (just right-click on the dashboard tree item to select).
-New options in the Light Panel dashboard element to select which devices and event monitors to display.
-Notifications about changes in available space in the drive space event monitor now show more detail about the change.
-The ping event monitor can now be set to ignore X ping failures instead of just one.
-New option in the drive space event monitor that tells it not to warn if the machine cannot be connected to.
-New option in the directory event monitor that tells it not to warn if the machine cannot be connected to.
-The "Copy to Clipboard" and "Export to Excel" icons in the event monitor summary window now have tooltips.
-When event monitors are paused they are now shown in gray even if they have unviewed events. This is now consistent with the way devices are highlighted.
-In the event history section for devices, added a dropdown to select the event type. This is more consistent with the event monitor summary window.
-Items in the "Move To" right-click menu for devices are now sorted alphabetically.
-In the notifications section for event monitors, long log file names no longer cause the first column to take up too much space.
-In the URL List dashboard element, the usual hyperlink cursor is now displayed (except on Windows NT 4.0 where it is not available).
-Corrected a problem in the Performance Counter event monitor where comparisons for values greater than 2 gigabytes were performed incorrectly.
-Corrected a problem where dragging and dropping event monitor groups with several depths of subfolders would cause event monitors to move into the wrong group.
-Corrected problem where scrolling a dashboard then selecting a different item while scrolled would cause dashboard element positions to change.
-Corrected problem where dashboard element modifications would not be immediately updated unless refresh was pressed.
-Corrected problem where sorting did not work in the settings for the dashboard element for selected event monitors.
-Corrected problem where under certain conditions, weekly and monthly reports may not be updated upon a time change.
-Fixed a problem where sorting records by date in the event history section for a device may cause records to be sorted incorrectly.
-Fixed a problem where if the "Snap To" option in the Control Panel was enabled and a device or event monitor was selected in the tree, the cursor would incorrectly move to a position on the right.
-Fixed a problem where the event monitor running icon could show sequences out of order if the event monitor summary is viewed as a popup dialog instead of in the main window.
-Fixed a problem where selecting an event monitor in the tree and pressing the delete key would attempt to delete a network device instead of the selected event monitor.
-In the tree, the delete key now works for dashboards as well as event monitors and devices.

version 4.1.0 - December 12th 2005
-A new option to clone an existing event monitor has been added (just right-click on an event monitor).
-A new option to pause event monitoring for one or more selected devices.
-New options for export to Excel and clipboard were added to the event monitor summary window.
-New option to show error events only in the event history window.
-New ability to maximize dashboard elements.
-New dashboard element showing an event monitor 'light panel'.
-On new installations, four default dashboards are installed instead of just one.
-New option to choose from a selection of pre-designed dashboards..
-Improved snap-to-grid functionality for all dashboard elements.
-The animated icon on the event monitor summary that shows an event monitor is running is now more obvious.
-The CPU usage event monitor now shows the process IDs for the top processes.
-Fixed problem where banner image in console software did not stretch all the way to the right if the screen width was greater than 1280 pixels.
-Event monitors within a group in the tree are now always sorted by name whereas before it was sometimes possible for them to be in the wrong order after being renamed.
-Updated presentation of ping graphs to better fit the user interface design.
-Changed terminology from "disable/enable event monitoring" to "pause/resume event monitoring".
-Corrected problem where when event monitors have multiple devices, in the event monitor list commas were missing between their names.
-Corrected problem where after removing an event monitor or device from a group, the wrong folder in the tree might be selected.
-Corrected a rare problem where a valid serial number would not be accepted.
-Corrected problem where descriptions were not being shown when selecting from the list of dashboard elements to add.
-Corrected problem where if a group was highlighted in red (because it had unviewed events) it would not be highlighted as it should during drag-and-drop operations.
-Corrected problem where the SQL Server event monitor could cause an access violation when running Windows Server 2003 SP1 with ADO 2.82.
-Modified the handling of the state change notification type. State change is now handled on a device-by-device basis.

version 4.0.7 - November 21st 2005
-Version for limited testing of HTTP Proxy support. Not publicly released.

version 4.0.6 - November 10th 2005
-New options in the HTTP event monitor to ignore invalid certificates when checking with https.
-Newly designed "Connect To Service" dialog that provides more options and makes it easier to support multiple connections.
-New beta functionality to connect to remote service through HTTP proxy (send mail to support@tembria.com for details).
-New ability to run with most event monitors on Windows NT 4.0.
-Corrected problem where network devices may not be refreshed after importing settings.
-Default highlighting of unacked events is now to the root of the tree but can be changed in preferences.
-Corrected a problem where some event monitors that keep historical values might not be able to create a necessary folder if it did not already exist.