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Tembria Server Monitor
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Frequently Asked Questions
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Tembria Server Monitor General Questions
 How is Tembria Server Monitor different from other monitoring products?
 What can you tell me about the history and stability of your company?
 Who does the technical support for this software?

Pre-installation Questions
 What platforms are supported?
 What other system requirements should I know about?
 Will I have to restart my computer after installation or after un-installing?
 Can you run this software for me and monitor my machines remotely?

Free 30-day Trial
 Are there any limitations in the 30-day free trial?
 What happens after the trial period is over?
 If I purchase will have to re-enter all of my settings again?
 What if I did my evaluation on one machine but now install in my production environment?
 Is an uninstaller included?

Placing a Order
 How much does Tembria Server Monitor cost?
 How long will it take to process my order?
 Which credit cards do you accept?
 Can I use a purchase order number (PO #) to make my payment?

Questions about Notifications
 What happens if I configure e-mail notifications but my e-mail server is down?
 What are voice notifications?
 How do I set up voice notifications?
 What if I want to send e-mail and start a cup of coffee brewing every time something goes wrong?

Questions Licensing
 Do I need a license for every machine I want to monitor?
 I need to run the monitoring service at two locations. What's my best option?
 I need to run the monitoring service at three or more locations. What's my best option?
 I want to use your software to provide monitor services to my clients. Can I do that?