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Tembria Product Help
= Help for Tembria Server Monitor
Frequently Asked Questions
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About Tembria
 What can you tell me about the history and stability of your company?
 Who does the technical support for this software?
 Where are you located?
 Who do you sell to?

About Tembria Server Monitor
 How is Tembria Server Monitor different from other monitoring products?
 What platforms are supported?
 What other system requirements should I know about?
 Will I have to restart my computer after installation or after un-installing?
 Can you run this software for me and monitor my machines remotely?

Free 30-day Trial
 Are there any limitations in the 30-day free trial?
 What happens after the trial period is over?
 If I purchase will have to re-enter all of my settings again?
 What if I did my evaluation on one machine but now need to install in my production environment?
 Is an uninstaller included?

Placing a Order
 How much does Tembria Server Monitor cost?
 How long will it take to process my order?
 Which credit cards do you accept?
 Can I use a purchase order number (PO #) to make my payment?

Questions about Notifications
 What happens if I configure e-mail notifications but my e-mail server is down?
 What are voice notifications?
 What are SMS notifications?
 What if I want to send e-mail and start a cup of coffee brewing every time something goes wrong?

Licensing for Tembria Server Monitor
 Do I need a license for every machine I want to monitor?
 I need to run the monitoring service at two locations. What's my best option?
 I need to run the monitoring service at three or more locations. What's my best option?
 I want to use your software to provide monitor services to my clients. Can I do that?

Licensing for Tembria Multi-Site Monitor
 How does the licensing work for Tembria Multi-Site Monitor work?
 What if need to add more systems later?
 I need to monitor just one system at fifty different sites. Which edition do I need?
 Which monitoring features are included in Tembria Multi-Site Monitor?