Tembria Server Monitor includes a variety of notification options that can tell you when something goes wrong. This section describes the notification options that are available and how each works.

Tembria Server Monitor includes its own event history that records the results of each event monitor run. By default event monitors write to the event history for both success events and failure events. We recommend that you keep the default setting for this item so that you can always see the results of each monitoring action.

In most organizations e-mail notifications are the most frequently used type of notification. Use the "Settings" button to specify the e-mail addresses that will receive notifications. To specify multiple recipients, separate their addresses with commas. In order to send e-mail notifications you'll first need to specify your SMTP mail server in the "Notification Settings" section of the "Settings and Preferences" section of the tree. You can also use Tembria Server Monitor's built-in support for distribution lists. See the "Notification Settings" help for more details.

If you have an SMS/GPRS modem, Tembria Server Monitor can send SMS messages to your phone or other mobile device. It provides a great way to be notified about truly serious issues because the notifications are sent "over the air" through your cellphone provide and therefore will reach you even if your site has experienced a catastrophic network outage. In the settings you can select which port the modem is running on and then enter the phone numbers of the people that will receive the SMS notifications. To specify multiple recpients, separate them with commas. Tip: If you don't know what port the modem is attached to, use the Windows Device Manager to find the modem and view its properties. The port number will be display in the modem's settings.

If your Tembria Server Monitor server is located in your main operations room, it can play a sound to alert everyone in the room when a critical event has occurred. Sounds are stored in the "Sounds" subfolder under the main Tembria installation folder. To add new sounds, just drop your .wav files in that folder and refresh the setting page to see them displayed.

Tembria Server Monitor can display a popup message on the system where it is running. The popup message includes the complete text of the notification as it would be displayed in the event history. Note that the popups appear on the console of the machine where Tembria Server Monitor is running. If you use Remote Desktop to connect to the Tembria system you may not see the popups unless you explicitly connect to the console.

If you have a voice-enabled modem you can have Tembria Server Monitor call you on your cell phone or land line and play a message. Options are included to let you specify how many times the sound will be played and how long to wait before playing the message. If you set the sound to play enough times it will even end up in your voice mail if you miss the call. You can specify two different numbers to call, one for business hours and one for off-business hours. You can also select to play different messages depending on whether or not the notification is for a success or error event.

This option allows you to display popup messages on remote machines instead of on the Tembria Server Monitor system. The "Messenger" service is used send the popup and it needs to be running the remote system and on the system where Tembria Server Monitor is running.

Tembria Server Monitor can add events to the Windows Event Log. The events will appear in the Application event log and the source will be "Tembria Server Monitor" You can choose the event ID and category for the events.

With a standard modem installed, Tembria Server Monitor can send numeric pager notifications. When you call a numeric pager, the paging service typically instructs you to enter your phone number for a return call. Tembria Server Monitor can call your pager number and then enter a code that you choose instead of a phone number. You can use different codes for different event monitors. For example, you could use "111" to indicate a server outage, "222" for a web site, etc.

Alphanumeric pagers can show short text messages on their screen. When you get an alphanumeric pager, your paging service will provide you with with an access number, sometimes called a "TAP/IXO" access number. This is a phone number that can be accessed by Tembria Server Monitor to send pages to your phone. In the pager number field enter your actual pager phone number. For most providers the password is a set of six zeros in a row. If you were not provided with a password by your pager provider, use the default.

You can perform custom notification actions by developing your own scripts an integrating them with Tembria Server Monitor. After testing your scripts, drop them in the "Scripts" subfolder under the main Tembria Server Monitor folder and refresh the event monitor settings page. You script will be display there so you can select it. Scripts can be written in VBScript, JavaScript or PowerShell.

Tembria Server Monitor can also launch an external program that you choose so that it can perform whatever action is required. Just enter the path to the program executable and the appropriate working directory (usually the directory in which the executable resides).

With this option enabled Tembria Server will record all events to a log file that you choose. The event fields are separated by commas and can be imported into other systems or kept for a long term archive of monitoring results.

Tembria Server Monitor can start, stop or restart one or more services. If you have a problematic service you can use an event monitor to watch it and automatically do a restart if it seems to be not responding. Use the "Service Chooser" to select the services that will be controlled.

Use this option to request a system restart for one or more machines that you select. Note that a system restart is generally a last resort for a serious issue that can't be resolved otherwise. Anyone with open files on the system being restarted could lose their data.